Introduction Mistoria House Share Limited (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Notice explains how we use body-worn cameras (“body cams”) during council inspections conducted by our business.
Who We Are Mistoria House Share Limited is a Student Letting agency located at 10 Broughton Rd, Salford M6 6LS.
We act as the data controller when processing personal data captured by body cams. If you have any questions about this notice, you can contact us at:
Contact Details
Email: info@mistoriahouseshare.com
Phone: 0161 694 6427
Address: 10 Broughton Rd, Salford M6 6LS
Why We Use Body Cameras We use body cams during council inspections for the following purposes:
• To enhance transparency and accountability during property inspections conducted in collaboration with councils.
• To document evidence during inspections for legal and regulatory compliance.
• To ensure the safety of our staff and others present during inspections.
• To resolve disputes or complaints effectively.
• To provide staff training and improve operational efficiency.
What Personal Data We Collect Body cams may record:
• Video footage, including images of individuals and surrounding environments.
• Audio recordings of conversations.
• Other identifiable information visible or audible during the recording.
• Incidental personal data, such as personal belongings visible during inspections.
Lawful Basis for Processing We rely on the following lawful bases under the UK GDPR to process personal
data captured by body cams:
• Public Interest: Processing is necessary for the performance of a task carried out in the public
interest or in the exercise of official authority (Article 6(1)(e)).
• Legitimate Interests: To ensure the safety of staff, maintain accurate inspection records, and resolve
disputes (Article 6(1)(f)).
How We Inform Individuals
• Verbal Notification: Our staff will provide advance notice before recording begins, stating: “This inspection will be recorded for documentation, evidence, and training purposes. If you have any concerns, please let us know.”
• Visible Signage: Staff wearing body cameras will display signage stating: “Bodycams in use – video and audio may be recorded.”
Right to Object Individuals will be informed of their right to object to the recording when the lawful basis is legitimate interests or public interest. Objections will be reviewed, and recordings will proceed only if there is a compelling reason, such as safety, legal compliance, or overriding public interest.
How We Use and Share the Data The recorded data may be used and shared as follows:
• Internally, to review inspection details, provide staff training, and resolve complaints.
• With local councils or regulatory authorities, as required by law.
• With law enforcement, if necessary, for security or legal purposes.
How Long We Retain Data Recordings will be retained for a maximum of 24 months unless required for ongoing legal, regulatory, or compliance purposes. After this period, the recordings will be securely deleted in accordance with automated deletion policies.
How We Protect Your Data We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, loss, or misuse.
These measures include:
• Encryption: Secure storage of recordings on encrypted servers.
• Access Controls: Role-based access restrictions to ensure only authorized personnel can access the recordings.
• Training: Regular staff training on data protection principles and the proper use of body cameras.
Your Rights Under the UK GDPR, you have the following rights:
• Access: To request a copy of the personal data we hold about you.
• Rectification: To request corrections to inaccurate or incomplete data.
• Erasure: To request deletion of your data, where applicable.
• Restriction: To request limitations on the processing of your data.
• Objection: To object to the processing of your data, including for legitimate interests.
• Data Portability: To request a copy of your data in a machine-readable format.
To exercise these rights, please contact us using the details provided above.
Consent for Special Category Data If special category data (e.g., health information, racial/ethnic origin) is likely to be recorded, explicit consent will be sought before recording. Example: “This inspection may record sensitive information. Do you agree to be recorded for this purpose?” If an individual refuses consent, alternative arrangements will be considered, such as pausing the recording or excluding their data where feasible.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be
published on our website at mistoriahouseshare.com and will take effect upon publication.
Complaints If you have concerns about our use of your personal data, you can contact us directly. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113
Effective Date: Monday 6th January 2025